Overview
Once you have won an auction, the next step is to complete payment in accordance with the Auction Terms.
A smooth and timely payment process helps ensure a fast transfer of ownership and allows the Organizer to prepare the horse for collection or delivery.
Amount Payable
Before making payment, carefully review the final purchase summary.
Depending on the auction, the total amount payable may include:
- Hammer Price;
- Buyer’s Premium;
- applicable taxes;
- administrative fees, where applicable;
- any other charges expressly disclosed in the Auction Terms.
Always verify the total amount before submitting payment.
Payment Deadline
Payment must be completed within the deadline specified in the Auction Terms.
Failure to make payment within the required period may constitute a breach of your purchase obligations and may result in the remedies available to the Organizer under the Auction Terms and applicable law.
Accepted Payment Methods
The accepted payment methods are determined by the Organizer and are displayed before you place your first bid.
Depending on the auction, accepted methods may include:
- bank transfer;
- payment through the integrated payment infrastructure;
- other approved payment methods.
Always follow the payment instructions provided for the specific auction.
Payment Confirmation
Once your payment has been successfully received and verified, the payment status will be updated accordingly.
You should retain confirmation of your payment for your records until the transaction has been fully completed.
Invoices and Receipts
Where applicable, invoices or payment confirmations will be issued by the Organizer or generated through the Platform, depending on the payment configuration of the auction.
If you require additional accounting documentation, contact the Organizer directly.
Late or Failed Payments
If you anticipate any difficulty completing payment within the required deadline, contact the Organizer immediately.
Prompt communication may help resolve the situation before additional contractual remedies become necessary.
Ignoring payment obligations may result in:
- cancellation of the purchase;
- suspension of your bidding privileges;
- restriction from future auctions;
- additional contractual or legal consequences.
Refunds
Refunds, where applicable, are governed by the Auction Terms and any applicable laws.
The availability of refunds depends on the specific circumstances of the transaction and the policies established for the relevant auction.
Payment Security
AOS uses secure payment technology and trusted payment providers to help protect financial transactions.
Payment information is processed using industry-standard security measures designed to safeguard your personal and financial data.
For your protection, never send payment to any account other than the one specified by the Organizer or through the official payment methods provided within the Platform.
Best Practices
To ensure a smooth payment experience:
- review the final amount carefully;
- complete payment before the deadline;
- follow the Organizer’s payment instructions exactly;
- retain proof of payment;
- contact the Organizer immediately if you have any questions.
Completing payment promptly helps ensure a fast, secure and efficient completion of your purchase.