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AOS PLATFORM TERMS

Version 1.1

Part I — General Provisions

1.Introduction

Welcome to AOS.

These Platform Terms (“Terms”) govern your access to and use of the AOS platform, website, applications and related services (collectively, the “Platform”).

By creating an account, accessing the Platform or using any of its services, you acknowledge that you have read, understood and agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not access or use the Platform.

1.1About AOS

AOS is an international Software-as-a-Service (SaaS) platform designed to provide digital infrastructure for the creation, management and operation of professional equestrian auctions.

The Platform enables independent organizers to create and manage online auctions while allowing buyers to discover, register for and participate in those auctions through a standardized and secure technological environment.

AOS provides the technology.

The organizer conducts the auction.

The seller sells the horse.

The buyer purchases the horse.

AOS is not a party to the sale contract unless expressly stated otherwise.

1.2Scope of These Terms

These Terms govern your relationship with AOS regarding your access to and use of the Platform.

They apply to every user, including but not limited to:

  • Auction Organizers
  • Buyers
  • Sellers
  • Consignors
  • Breeders
  • Agents
  • Stable Managers
  • Veterinarians
  • Sponsors
  • Guests creating an account
  • Any other person using the Platform.

Certain services may also be subject to additional terms, which shall form part of these Terms where applicable.

1.3Related Documents

These Terms must be read together with the following documents:

  • Privacy Policy
  • Cookie Policy
  • Standard Auction Terms applicable to each auction
  • Compliance Declaration
  • Any additional policies or guidelines published by AOS from time to time

In the event of a conflict, the order of precedence established in the AOS Legal Framework shall apply.

1.4Eligibility

To use the Platform, you represent and warrant that:

  • you have legal capacity to enter into binding agreements;
  • you are at least the minimum legal age required under the laws applicable to you;
  • you are not prohibited from using the Platform under any applicable law or sanctions regime;
  • the information you provide is accurate, complete and kept up to date.

If you create an account on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

1.5Account Registration

Access to certain services requires the creation of an AOS account.

You agree to:

  • provide accurate information;
  • maintain current account information;
  • protect your login credentials;
  • notify AOS immediately of any unauthorized access or suspected security incident.

Each account is personal unless expressly authorized otherwise.

Accounts may not be transferred, sold or shared without prior written authorization from AOS.

1.6Account Security

You are solely responsible for maintaining the confidentiality of your credentials and for all activities conducted through your account.

AOS may rely on any action performed through an authenticated account as having been authorized by the account holder unless evidence demonstrates otherwise.

If AOS reasonably believes that an account has been compromised, it may temporarily suspend access to protect the Platform and its users.

1.7Electronic Communications

By using the Platform, you agree to receive electronic communications relating to your account and your use of the Platform.

These communications may include:

  • account notifications;
  • identity verification updates;
  • auction notifications;
  • payment notifications;
  • security alerts;
  • legal notices;
  • service announcements.

Where required by applicable law, marketing communications shall only be sent with the appropriate consent and may be withdrawn at any time.

1.8Updates to the Platform

AOS continuously develops and improves its services.

Accordingly, the Platform may evolve over time through the introduction, modification or removal of features.

Where changes materially affect users’ rights or obligations under these Terms, AOS will provide reasonable notice in accordance with applicable law.

Continued use of the Platform after such changes become effective constitutes acceptance of the updated Terms, unless applicable law requires a different acceptance mechanism.

1.9Language

The official language of these Terms is English.

Translations may be provided solely for convenience.

In the event of any inconsistency between the English version and a translated version, the English version shall prevail unless mandatory law requires otherwise.

1.10Acceptance

By accessing or using the Platform, you confirm that:

  • you have read these Terms;
  • you understand them;
  • you agree to be legally bound by them;
  • you will comply with all obligations applicable to your use of the Platform.

These Terms constitute a legally binding agreement between you and AOS.

Part II — Nature of the Platform

2.1Technology Provider

AOS Equestrian (“AOS”) is a cloud-based software platform owned and operated by Equestrian Partners, Inc.

The Platform provides digital infrastructure that enables independent organizers to create, manage and operate online equestrian auctions.

AOS provides technology only.

The Platform does not own, buy, sell, consign, market or broker horses unless expressly stated in writing for a specific transaction.

2.2Independent Auction Organizers

Each auction published on the Platform is created and managed by an independent Auction Organizer.

The Organizer is solely responsible for:

  • creating the auction;
  • selecting the horses offered;
  • determining the auction format;
  • establishing reserve prices;
  • setting buyer premiums;
  • defining payment terms;
  • defining delivery conditions;
  • establishing the applicable governing law for the auction where permitted;
  • communicating with buyers;
  • accepting or rejecting bids where applicable;
  • completing the sale.

AOS does not participate in these commercial decisions.

2.3Relationship Between the Parties

Unless expressly stated otherwise:

  • AOS is the technology provider.
  • The Organizer is the auction operator.
  • The Seller owns or is authorized to sell the horse.
  • The Buyer submits bids and purchases the horse.
  • Payment providers process payments.
  • Logistics providers arrange transportation where applicable.

Each party acts independently.

Nothing in these Terms creates:

  • an agency relationship;
  • a partnership;
  • a joint venture;
  • an employment relationship;
  • a fiduciary relationship;
  • an exclusive commercial relationship

between AOS and any user.

2.4No Auction House

AOS is not an auction house.

The Platform does not conduct auctions in its own name.

The Platform does not determine winning bidders.

The Platform does not negotiate prices.

The Platform does not decide whether a horse is sold.

The Platform merely executes the auction rules configured by the Organizer.

2.5No Seller Representation

Unless expressly agreed in writing, AOS does not represent sellers.

The Platform does not:

  • advertise horses on behalf of sellers;
  • negotiate sales;
  • inspect horses;
  • verify ownership;
  • guarantee titles;
  • guarantee pedigree;
  • guarantee sporting results;
  • guarantee breeding value.

Any representations regarding a horse are made exclusively by the Organizer or the Seller.

2.6No Buyer Representation

AOS does not represent buyers.

The Platform does not provide:

  • investment advice;
  • veterinary advice;
  • legal advice;
  • tax advice;
  • breeding advice;
  • purchase recommendations.

Buyers remain solely responsible for carrying out their own due diligence before placing any bid.

2.7No Guarantee of Sale

Publishing a horse on AOS does not guarantee:

  • that bids will be received;
  • that reserve prices will be achieved;
  • that a sale will occur;
  • that payment will be completed;
  • that ownership will transfer successfully.

The Platform provides technological infrastructure, not commercial guarantees.

2.8No Guarantee of Horse Information

Although AOS provides tools for organizers to upload extensive information, including photographs, videos, veterinary documents, pedigree information and sporting records, AOS does not independently verify such information unless expressly indicated.

Users rely on such information at their own risk.

Where third-party data sources are integrated, such information remains subject to the accuracy and availability of those providers.

2.9Third-Party Services

The Platform may integrate with third-party providers, including but not limited to:

  • Stripe;
  • HorseTelex;
  • FEI databases;
  • Studbooks;
  • Identity verification providers;
  • Cloud storage providers;
  • Video hosting providers;
  • Analytics services.

AOS is not responsible for:

  • the availability;
  • accuracy;
  • security;
  • pricing;
  • performance;
  • policies

of third-party services.

Each provider operates under its own terms and conditions.

2.10Payment Infrastructure

Where payment functionality is enabled, payments are processed by licensed third-party payment service providers.

AOS does not hold client funds except where expressly permitted by applicable law and expressly disclosed to users.

Funds transferred between buyers and organizers remain subject to the payment provider’s rules and the Organizer’s auction terms.

2.11International Platform

The Platform is intended for international use.

Organizers and buyers may be located in different countries and may therefore be subject to different legal, tax, customs, veterinary and import/export requirements.

Each user is solely responsible for complying with the laws applicable to them.

AOS does not guarantee that any auction complies with the legal requirements of every jurisdiction from which users access the Platform.

2.12Neutrality Principle

AOS operates as a neutral technological infrastructure.

The Platform does not favor buyers, sellers or organizers.

Platform features are designed to execute predefined rules consistently and transparently.

Any dispute arising from a transaction shall primarily be resolved between the parties to that transaction, unless AOS is legally required to intervene.

2.13Good Faith Use

Users acknowledge that the Platform is intended to facilitate transparent and trustworthy international equestrian transactions.

By using AOS, each user agrees to act in good faith, provide accurate information and refrain from any conduct that may undermine the integrity of the Platform or other users.

Part III — Platform Services

3.1Overview of the Services

AOS provides a cloud-based software platform designed to enable the creation, management and operation of international equestrian auctions.

The services offered by AOS may evolve over time and may include new functionality without affecting the validity of these Terms.

Certain services may only be available under specific subscription plans or in particular jurisdictions.

3.2Organizer Services

For Auction Organizers, AOS may provide tools including, but not limited to:

  • Auction creation and management.
  • Landing page builder.
  • Custom branding.
  • Custom domains.
  • Auction scheduling.
  • Horse catalog management.
  • Lot management.
  • Reserve price configuration.
  • Starting price configuration.
  • Buyer premium configuration.
  • Seller terms configuration.
  • Legal information management.
  • Payment configuration.
  • Sponsor management.
  • Media management.
  • Buyer management.
  • Analytics dashboard.
  • Operations dashboard.
  • AI-powered content generation.
  • Document management.
  • Auction publication.
  • Auction duplication.
  • Auction archiving.

The availability of specific functionality may depend on the Organizer’s subscription plan.

3.3Buyer Services

For Buyers, AOS may provide services including:

  • Account registration.
  • Identity verification.
  • Auction discovery.
  • Horse search.
  • Horse comparison.
  • Favorites.
  • Bid registration.
  • Live bidding.
  • Automatic bidding.
  • Bid history.
  • Purchase tracking.
  • Invoice access.
  • Payment initiation.
  • Auction notifications.
  • Transaction history.

3.4Horse Profiles

The Platform allows Organizers to create detailed digital profiles for horses.

Horse profiles may include:

  • photographs;
  • videos;
  • pedigrees;
  • sporting records;
  • breeding records;
  • veterinary documentation;
  • laboratory reports;
  • radiographs;
  • certificates;
  • ownership information;
  • additional documentation uploaded by the Organizer.

AOS does not certify the accuracy of any uploaded information unless expressly indicated.

3.5Auction Microsites

Each auction may be published as a dedicated microsite.

Microsites may include:

  • organizer branding;
  • logos;
  • colors;
  • banners;
  • sponsor placements;
  • legal information;
  • auction schedule;
  • horse catalogue;
  • multimedia content;
  • multilingual content;
  • organizer contact details;
  • additional configurable sections.

The Organizer is responsible for the content published on its microsite.

3.6Payment Infrastructure

Where available, AOS integrates with licensed third-party payment providers to facilitate payments associated with auctions.

Depending on the jurisdiction and configuration, payment services may include:

  • bidder registration;
  • payment verification;
  • payment authorization;
  • organizer onboarding;
  • connected accounts;
  • commission calculation;
  • invoice generation;
  • payment status tracking.

AOS does not itself operate as a regulated financial institution.

3.7Identity Verification

To enhance trust and reduce fraud, AOS may require users to complete identity verification.

Verification methods may include:

  • email verification;
  • telephone verification;
  • government-issued identification;
  • biometric verification;
  • business verification;
  • payment verification;
  • third-party Know Your Customer (KYC) services.

Verification requirements may vary depending on jurisdiction, transaction value or Organizer requirements.

3.8Artificial Intelligence Services

The Platform may include Artificial Intelligence features designed to assist users in preparing content, organizing information and improving operational efficiency.

These services may include:

  • text generation;
  • translation;
  • image enhancement;
  • content recommendations;
  • document summarization;
  • intelligent search;
  • workflow automation.

AI-generated content is provided as assistance only.

Users remain solely responsible for reviewing, editing and approving any content before publication.

3.9Third-Party Integrations

AOS may integrate with external platforms and service providers.

Examples include:

  • payment providers;
  • identity providers;
  • pedigree databases;
  • competition databases;
  • veterinary software;
  • cloud storage providers;
  • video platforms;
  • analytics providers;
  • marketing tools.

Availability of these integrations may change over time.

AOS does not guarantee uninterrupted availability of third-party services.

3.10Communications

The Platform may facilitate communications between Organizers, Buyers and other users.

Communication tools may include:

  • email notifications;
  • in-platform messaging;
  • automated alerts;
  • transactional notifications;
  • invitation links;
  • system announcements.

AOS reserves the right to retain records of platform communications where necessary for security, fraud prevention or legal compliance.

3.11Data Storage

The Platform stores information submitted by users in order to provide the services described in these Terms.

Stored information may include:

  • account information;
  • auction information;
  • horse information;
  • uploaded media;
  • legal documents;
  • payment records;
  • bid history;
  • transaction history;
  • activity logs;
  • audit records.

Retention periods are governed by applicable law and the Privacy Policy.

3.12Service Availability

AOS will use commercially reasonable efforts to maintain the availability of the Platform.

However, uninterrupted availability cannot be guaranteed.

The Platform may be temporarily unavailable due to:

  • maintenance;
  • software updates;
  • security incidents;
  • third-party service interruptions;
  • internet failures;
  • force majeure events.

AOS shall not be liable for temporary interruptions that are reasonably necessary for the operation or security of the Platform.

3.13Service Improvements

AOS continuously develops and improves its services.

Accordingly, features may be:

  • added;
  • modified;
  • redesigned;
  • replaced;
  • discontinued.

Such improvements are intended to enhance the Platform and do not constitute a breach of these Terms.

3.14Beta Features

From time to time, AOS may provide experimental or beta functionality.

Beta services are provided on an “as available” basis.

They may contain bugs, limitations or incomplete functionality.

Users who choose to use beta features acknowledge these characteristics and accept the associated risks.

3.15Future Services

Nothing in these Terms limits AOS from introducing new products or services in the future.

Future services may include, among others:

  • live-stream auctions;
  • AI-assisted bidding;
  • digital contracts;
  • escrow services where legally permitted;
  • financing integrations;
  • insurance integrations;
  • veterinary marketplaces;
  • transportation marketplaces;
  • breeding services;
  • international compliance tools;
  • additional technologies not yet available at the time these Terms are published.

Such services shall automatically fall within the scope of these Terms unless separate contractual conditions are expressly provided.

Part IV — User Accounts, Eligibility and Verification

4.1Account Requirement

Access to certain features of the Platform requires the creation of a user account.

Users agree to provide accurate, complete and up-to-date information during registration and to maintain such information throughout their use of the Platform.

Each account is personal unless expressly created on behalf of a legal entity.

4.2Eligibility

By creating an account, the user represents and warrants that:

  • they have the legal capacity to enter into binding contracts;
  • they are at least the minimum legal age required in their jurisdiction;
  • they are not prohibited by applicable law from using the Platform;
  • they are not subject to sanctions or restrictions that would prevent lawful participation in auctions or financial transactions;
  • all information provided is truthful and accurate.

Where an account is created on behalf of a company or organization, the individual creating the account represents that they are duly authorized to bind that entity.

4.3Types of Accounts

The Platform may offer different categories of user accounts, including but not limited to:

  • Auction Organizers;
  • Buyers;
  • Sellers;
  • Agents;
  • Breeders;
  • Veterinary Professionals;
  • Sponsors;
  • Service Providers;
  • Administrators.

A user may hold multiple roles where permitted by the Platform.

AOS reserves the right to define, modify or remove account categories at any time.

4.4Account Verification

To maintain the integrity of the Platform, AOS may require verification of user identities before granting access to certain features.

Verification may include:

  • email confirmation;
  • telephone confirmation;
  • identity document verification;
  • business verification;
  • address verification;
  • tax information;
  • payment method verification;
  • Know Your Customer (KYC) procedures;
  • Anti-Money Laundering (AML) checks;
  • sanctions screening.

Verification requirements may vary depending on the user’s role, jurisdiction, transaction value or applicable legal obligations.

4.5Enhanced Verification

For higher-value transactions or where required by law, AOS or its service providers may request additional documentation, including:

  • proof of identity;
  • proof of address;
  • company registration documents;
  • beneficial ownership information;
  • source of funds documentation;
  • tax identification numbers;
  • banking information.

Failure to provide requested documentation may result in restricted access to Platform services.

4.6Account Security

Users are solely responsible for maintaining the confidentiality of their login credentials.

Users shall:

  • use strong passwords;
  • keep credentials confidential;
  • prevent unauthorized access;
  • notify AOS immediately if unauthorized use is suspected.

All activity occurring under a user’s account shall be deemed to have been performed by that user unless proven otherwise.

4.7Multi-Factor Authentication

AOS may require Multi-Factor Authentication (MFA) for some or all users.

Failure to comply with mandatory security measures may result in temporary suspension of account access.

4.8Account Responsibility

Users remain fully responsible for:

  • all activity conducted through their accounts;
  • all bids submitted using their credentials;
  • all uploaded content;
  • all payment instructions initiated through the Platform;
  • compliance with applicable laws.

Unauthorized use resulting from the user’s failure to safeguard credentials shall remain the user’s responsibility.

4.9Business Accounts

Organizations may maintain business accounts.

Business accounts may authorize multiple team members with different permission levels.

The organization remains fully responsible for:

  • its authorized users;
  • permissions granted;
  • actions performed by team members;
  • compliance with these Terms.

4.10User Profiles

Users may create public or private profiles depending on available Platform functionality.

Profiles may include:

  • company information;
  • logos;
  • contact information;
  • biography;
  • website;
  • social media links;
  • licensing information;
  • previous auction history;
  • verification badges.

Users are solely responsible for the accuracy of profile information.

4.11Accuracy of Information

Users agree that all information submitted to the Platform shall remain accurate and current.

Providing false, misleading or fraudulent information constitutes a material breach of these Terms.

4.12Restricted Jurisdictions

AOS may restrict access to users located in jurisdictions where:

  • the Platform cannot legally operate;
  • sanctions apply;
  • financial regulations prohibit the services;
  • export control laws restrict access.

Access restrictions may be updated without prior notice.

4.13Suspension of Verification

AOS may temporarily suspend verification status where:

  • submitted documentation expires;
  • inconsistencies are identified;
  • fraudulent activity is suspected;
  • regulatory obligations require additional review.

Verification may be reinstated once the required information has been satisfactorily provided.

4.14Account Suspension

AOS may temporarily suspend or restrict an account where reasonably necessary to:

  • investigate fraud;
  • protect other users;
  • comply with legal obligations;
  • respond to court orders;
  • enforce these Terms;
  • prevent misuse of the Platform.

Where legally permissible, AOS will inform the affected user of the reason for the suspension.

4.15Account Termination

Users may close their accounts at any time, subject to any ongoing contractual obligations or unresolved transactions.

AOS may terminate accounts where:

  • these Terms are materially breached;
  • fraudulent conduct is detected;
  • illegal activity is identified;
  • repeated misuse occurs;
  • regulatory requirements necessitate account closure.

Termination shall not affect obligations that arose prior to the termination date.

4.16Record Retention

Following account closure, AOS may retain certain information for as long as necessary to:

  • comply with applicable law;
  • satisfy tax obligations;
  • resolve disputes;
  • enforce legal rights;
  • detect fraud;
  • maintain audit records.

Retention periods are governed by applicable law and the Privacy Policy.

4.17No Transfer of Accounts

User accounts may not be sold, assigned, transferred or shared without the prior written consent of AOS.

Any unauthorized transfer may result in immediate suspension or termination.

4.18Right to Refuse Registration

AOS reserves the right, at its sole discretion and where permitted by applicable law, to refuse, suspend or terminate registrations that present legal, regulatory, security or operational risks.

AOS is not obligated to provide access to every applicant.

4.19Compliance with Laws

Users remain solely responsible for ensuring that their use of the Platform complies with the laws and regulations applicable in their own jurisdiction.

Access to the Platform does not constitute legal advice or confirmation that participation is lawful in every country.

4.20Survival

The obligations relating to account security, verification records, fraud investigations, payment obligations, dispute resolution, intellectual property and limitation of liability shall survive the closure or termination of any user account.

Part V — Auctions, Listings and Organizer Responsibilities

5.1Organizer Responsibility

Every auction published through the Platform is organized exclusively by the respective Auction Organizer.

The Organizer is solely responsible for:

  • creating and managing the auction;
  • publishing accurate information;
  • complying with all applicable laws and regulations;
  • communicating with buyers;
  • delivering horses or other assets sold;
  • collecting payments where applicable;
  • fulfilling all contractual obligations arising from the auction.

AOS is not the organizer of any auction.

5.2Listing Accuracy

The Organizer represents and warrants that all information published in connection with an auction is accurate, complete and not misleading.

This includes, without limitation:

  • horse identity;
  • pedigree;
  • age;
  • breed;
  • sex;
  • registration details;
  • ownership;
  • health disclosures;
  • veterinary documentation;
  • competition records;
  • training information;
  • photographs;
  • videos;
  • reserve prices;
  • starting prices;
  • auction schedules.

The Organizer remains solely responsible for updating any information that becomes inaccurate.

5.3Authority to Sell

By publishing a listing, the Organizer represents and warrants that they have the legal authority to offer the horse or asset for sale.

The Organizer further warrants that publication of the listing does not infringe:

  • ownership rights;
  • contractual rights;
  • intellectual property rights;
  • security interests;
  • court orders;
  • breeding agreements;
  • syndication agreements;
  • leasing agreements;
  • applicable laws.

5.4Lawful Listings

Only lawful listings may be published.

The Organizer agrees not to publish listings involving:

  • stolen property;
  • fraudulent ownership claims;
  • prohibited transactions;
  • sanctioned individuals or entities;
  • illegal activities;
  • misleading advertising;
  • deceptive pricing practices;
  • falsified documentation.

AOS may remove any listing at its sole discretion where a legal or reputational risk exists.

5.5Auction Configuration

The Platform allows Organizers to configure auction parameters, including where available:

  • auction dates;
  • opening and closing times;
  • starting bids;
  • reserve prices;
  • bid increments;
  • currencies;
  • buyer premiums;
  • seller commissions;
  • payment deadlines;
  • tax treatment;
  • shipping information;
  • veterinary disclosures;
  • bidding eligibility;
  • sponsorship content;
  • auction terms.

The Organizer is solely responsible for configuring these settings correctly.

5.6Reserve Prices

Where reserve prices are enabled, the Organizer shall determine the reserve independently.

Reserve prices are confidential unless the Organizer expressly chooses to disclose them.

AOS does not determine, recommend or negotiate reserve prices.

5.7Auction Terms

Each Organizer may establish auction-specific terms applicable to their own event.

Such terms may address:

  • payment deadlines;
  • transfer of ownership;
  • veterinary conditions;
  • inspection rights;
  • transport obligations;
  • taxes;
  • dispute procedures;
  • withdrawal rights where legally required;
  • additional commercial conditions.

Auction-specific terms must not conflict with applicable law or these Platform Terms.

5.8Horse Information

Where horses are offered for sale, Organizers should provide sufficient information to allow buyers to make informed decisions.

Information may include:

  • pedigree;
  • registration numbers;
  • breeding approvals;
  • veterinary examinations;
  • diagnostic imaging;
  • competition history;
  • breeding history;
  • temperament;
  • training status;
  • management requirements.

AOS does not independently verify this information unless expressly indicated.

5.9Veterinary Documentation

The Platform may allow Organizers to upload veterinary reports, radiographs, ultrasound images, laboratory reports and other documentation.

Such documentation is provided solely by the Organizer or its appointed professionals.

AOS:

  • does not prepare veterinary reports;
  • does not certify veterinary findings;
  • does not guarantee their completeness;
  • does not provide veterinary advice.

5.10Multimedia Content

Organizers may upload photographs, videos and promotional material relating to their listings.

The Organizer warrants that:

  • they own the content or possess all necessary rights;
  • publication does not infringe third-party rights;
  • content accurately represents the horse or asset.

Manipulated or misleading content may be removed without notice.

5.11External Information Sources

The Platform may display information obtained from external registries, databases or third-party providers, including pedigree databases, competition records and breeding registries.

Such information remains the responsibility of the originating source.

AOS does not guarantee its accuracy, completeness or continued availability.

5.12Auction Publication

An auction becomes publicly available only after:

  • all mandatory setup requirements have been completed;
  • required payment obligations have been satisfied where applicable;
  • any required identity or business verification has been completed;
  • technical publication has been successfully processed.

AOS may delay publication where verification or compliance reviews are pending.

5.13Modification of Listings

Organizers may edit listings before or during an auction where permitted by Platform functionality.

Material modifications after bidding has commenced may require:

  • bidder notification;
  • temporary suspension;
  • reopening of bidding;
  • cancellation of bids;

where necessary to preserve fairness.

AOS reserves the right to restrict certain modifications once bidding has started.

5.14Withdrawal of Listings

Organizers may withdraw listings before bidding begins, subject to applicable Platform rules.

After bidding has commenced, withdrawal may be restricted to preserve auction integrity.

Repeated withdrawals may result in Platform sanctions.

5.15Cancellation of Auctions

An Organizer may cancel an auction only in accordance with applicable law and the Platform’s operational rules.

AOS may require affected bidders to be notified before cancellation becomes effective.

5.16Illegal or Fraudulent Listings

Where AOS reasonably suspects that a listing:

  • is fraudulent;
  • infringes third-party rights;
  • violates applicable law;
  • presents a security risk;
  • threatens Platform integrity,

AOS may immediately suspend or remove the listing pending investigation.

5.17Compliance with Animal Welfare Laws

Organizers remain solely responsible for ensuring compliance with all applicable animal welfare legislation, transportation requirements, veterinary regulations and export/import rules.

Publication on the Platform does not constitute approval of legal compliance.

5.18Taxes

The Organizer is solely responsible for determining:

  • VAT;
  • sales tax;
  • GST;
  • customs duties;
  • import taxes;
  • withholding obligations;
  • invoicing requirements.

AOS does not provide tax advice.

5.19International Auctions

The Platform may be used for cross-border auctions.

Organizers are solely responsible for ensuring compliance with:

  • export regulations;
  • import regulations;
  • quarantine requirements;
  • veterinary certificates;
  • customs procedures;
  • sanctions laws;
  • international trade restrictions.

5.20Independent Business Relationship

Nothing in these Terms creates an agency, partnership, joint venture or employment relationship between AOS and any Organizer.

Each Organizer operates as an independent business responsible for its own commercial activities.

5.21Platform Discretion

AOS reserves the right to refuse, suspend, remove or restrict any listing or auction where reasonably necessary to:

  • comply with applicable law;
  • protect users;
  • prevent fraud;
  • preserve Platform integrity;
  • safeguard its reputation.

Such action does not imply any determination regarding ownership or legal rights.

5.22Survival

The Organizer’s representations, warranties and obligations relating to listings, auction content, legal compliance, payment obligations and dispute resolution shall survive completion, cancellation or termination of the auction.

End of Part V — Auctions, Listings and Organizer Responsibilities.

Esta parte deja completamente claro el reparto de responsabilidades: AOS proporciona la infraestructura tecnológica, mientras que el organizador es quien organiza jurídicamente la subasta y responde frente a compradores y vendedores. Es uno de los capítulos más importantes para limitar la responsabilidad de la plataforma y facilitar su operación internacional.

Part VI — Payments, Fees and Financial Services

6.1Purpose

This Part governs all payments, platform fees and financial transactions processed through AOS.

Unless expressly stated otherwise, AOS provides technological infrastructure for payment processing through licensed third-party payment providers.

AOS is not a bank, payment institution, electronic money institution or financial intermediary.

6.2Payment Providers

Payments made through the Platform are processed by independent third-party payment service providers.

These providers may include, but are not limited to:

  • Stripe;
  • Stripe Connect;
  • Stripe Identity;
  • or any successor payment infrastructure adopted by AOS.

Users may also become subject to the terms and conditions of those providers.

6.3Organizer Payment Accounts

Where required, Organizers must create and maintain a verified payment account through the payment provider integrated by AOS.

The Organizer is solely responsible for:

  • providing accurate banking information;
  • completing identity verification;
  • maintaining compliance with payment provider requirements;
  • ensuring continued eligibility to receive funds.

Failure to maintain an active payment account may prevent publication of auctions or receipt of payments.

6.4Buyer Payments

Winning Buyers agree to complete payment in accordance with:

  • the applicable Auction Terms;
  • the payment instructions issued by the Organizer;
  • the payment workflow provided through the Platform.

Failure to complete payment may result in:

  • cancellation of the transaction;
  • suspension of bidding privileges;
  • additional contractual consequences established by the Organizer.

6.5Platform Fees

AOS charges fees for the use of certain Platform services.

These fees may include:

  • publication fees;
  • transaction commissions;
  • subscription plans;
  • premium features;
  • optional services.

Applicable fees are displayed before they become payable.

6.6Publication Fees

Where applicable, publication fees are charged for each horse or lot published through the Platform.

Unless otherwise specified at the time of purchase:

  • publication fees are non-refundable once publication has occurred.

Publication fees are independent of whether the horse is ultimately sold.

6.7Transaction Commission

Where applicable, AOS charges a Platform Commission calculated as a percentage of the final transaction amount processed through the Platform.

Unless expressly communicated otherwise:

  • the commission is calculated on the total transaction value processed through AOS;
  • the applicable percentage is displayed within the Platform;
  • any future changes apply only to future transactions.

6.8Buyer Premium

Organizers may charge a Buyer Premium.

The Buyer Premium:

  • is determined exclusively by the Organizer;
  • forms part of the purchase price payable by the Buyer;
  • is disclosed before bidding begins.

AOS does not determine Buyer Premium percentages.

6.9Taxes

Users remain solely responsible for determining and paying any taxes applicable to their transactions, including but not limited to:

  • VAT;
  • Sales Tax;
  • GST;
  • customs duties;
  • withholding taxes;
  • local transaction taxes.

Where legally required, AOS may collect, report or remit taxes on behalf of users.

6.10Currency

Auctions may be conducted in different currencies.

Currency conversion rates displayed by the Platform are informational unless otherwise specified.

Users remain responsible for exchange rate differences, banking fees and foreign transaction charges imposed by financial institutions.

6.11Payment Authorization

Where payment authorization, deposits or card verification are required before bidding, Buyers authorize the payment provider to process the corresponding verification or authorization requests.

Any temporary authorization hold is governed by the payment provider’s rules.

6.12Failed Payments

Where payment cannot be completed due to:

  • insufficient funds;
  • declined cards;
  • banking restrictions;
  • expired payment methods;
  • fraud prevention measures;
  • payment provider errors;

the Organizer may suspend or cancel the transaction in accordance with the applicable Auction Terms.

6.13Chargebacks and Payment Disputes

Users remain responsible for any chargebacks or payment disputes initiated through their payment provider.

AOS may suspend Platform access while payment disputes remain unresolved.

Nothing in this section limits the Organizer’s contractual rights against the Buyer.

6.14Refunds

Platform fees are generally non-refundable unless:

  • required by applicable law;
  • expressly stated within the Platform;
  • approved by AOS at its sole discretion.

Refunds relating to horse purchases remain governed by the applicable Auction Terms and not by these Platform Terms.

6.15Financial Compliance

Users agree to comply with all financial regulations applicable to their use of the Platform.

This includes, where applicable:

  • anti-money laundering laws;
  • sanctions regulations;
  • counter-terrorist financing laws;
  • tax reporting obligations;
  • payment provider requirements.

6.16Fraud Prevention

AOS may implement automated or manual fraud prevention measures, including:

  • payment risk analysis;
  • identity verification;
  • transaction monitoring;
  • unusual bidding detection;
  • duplicate account detection;
  • sanctions screening where required.

Transactions may be delayed, suspended or cancelled where fraud is reasonably suspected.

6.17Invoices and Financial Records

The Platform may generate invoices, receipts, payment confirmations and financial reports.

Users remain responsible for verifying the accuracy of accounting and tax information before relying upon such documents.

Automatically generated documents do not constitute tax or legal advice.

6.18Subscription Services

Certain Platform functionality may require a recurring subscription.

Subscription terms, billing frequency and cancellation conditions are presented before purchase.

Unless otherwise stated:

  • subscriptions renew automatically until cancelled;
  • cancellation affects future billing only;
  • previously paid subscription periods are non-refundable except where required by law.

6.19Modification of Fees

AOS reserves the right to modify Platform fees for future transactions.

Material fee changes shall be communicated before they become effective.

Previously accepted fees shall continue to apply to transactions already initiated.

6.20Financial Records

AOS may retain financial transaction records for as long as required by:

  • applicable law;
  • tax obligations;
  • fraud prevention;
  • accounting standards;
  • dispute resolution.

6.21No Financial Advice

Nothing provided through the Platform constitutes:

  • financial advice;
  • investment advice;
  • accounting advice;
  • tax advice;
  • banking advice.

Users should seek independent professional advice where appropriate.

6.22Survival

The provisions relating to payment obligations, outstanding fees, fraud investigations, accounting records, audits, taxes and financial disputes shall survive termination of these Terms and closure of any user account.

Part VII — Intellectual Property, User Content and Platform License

7.1Ownership of the Platform

The Platform, including its software, architecture, source code, databases, user interface, visual design, workflows, algorithms, documentation and all related intellectual property rights, is owned by Equestrian Partners, Inc. or its licensors.

Nothing in these Terms transfers ownership of any intellectual property rights to users.

Users are granted only the limited rights expressly described in these Terms.

7.2AOS Trademarks

“AOS”, “AOS Equestrian”, the AOS logos, product names, branding elements, designs and associated trademarks are the exclusive property of Equestrian Partners, Inc. or its licensors.

Users may not use AOS trademarks without prior written authorization except where necessary to identify the Platform in connection with legitimate use of its services.

7.3Platform License

Subject to these Terms, AOS grants each user a limited, non-exclusive, non-transferable, non-sublicensable and revocable license to access and use the Platform solely for its intended purposes.

This license does not permit users to:

  • copy the Platform;
  • resell the Platform;
  • sublicense the Platform;
  • reverse engineer the Platform;
  • modify the Platform;
  • create derivative works;
  • extract source code;
  • circumvent security measures;
  • use automated scraping except where expressly authorized.

7.4User Content

Users retain ownership of all content they upload to the Platform, including but not limited to:

  • photographs;
  • videos;
  • logos;
  • branding assets;
  • horse information;
  • veterinary documentation;
  • legal documents;
  • auction descriptions;
  • marketing material;
  • sponsor content;
  • translations;
  • other uploaded files.

Uploading content does not transfer ownership to AOS.

7.5License Granted to AOS

By uploading content to the Platform, the user grants AOS a worldwide, non-exclusive, royalty-free license to:

  • host;
  • store;
  • reproduce;
  • display;
  • transmit;
  • process;
  • resize;
  • optimize;
  • translate;
  • index;
  • cache;
  • distribute

such content solely for the purpose of operating, maintaining, securing, improving and promoting the Platform and the relevant auction.

This license terminates when the content is permanently removed from the Platform, except where retention is required by law, audit obligations or dispute resolution.

7.6Organizer Responsibility for Content

The user represents and warrants that they possess all rights necessary to upload and publish their content.

Users further warrant that their content:

  • does not infringe intellectual property rights;
  • does not violate privacy rights;
  • does not contain defamatory material;
  • does not violate applicable law;
  • does not misrepresent horses or auctions.

The user remains solely responsible for all uploaded content.

7.7AI-Generated Content

Where the Platform provides Artificial Intelligence tools to generate text, translations, summaries, descriptions or other materials:

  • AI outputs are provided as drafting assistance only;
  • users remain solely responsible for reviewing, editing and approving any generated content before publication;
  • AOS does not guarantee the accuracy, completeness or suitability of AI-generated content.

Publication of AI-generated content constitutes acceptance of responsibility by the user.

7.8Third-Party Content

The Platform may display information originating from third-party sources including:

  • studbooks;
  • competition databases;
  • pedigree registries;
  • payment providers;
  • mapping services;
  • weather providers;
  • external websites.

Ownership of such content remains with the respective rights holders.

Nothing in these Terms transfers ownership of third-party content to AOS or to Platform users.

7.9Feedback

Users may voluntarily submit:

  • suggestions;
  • feature requests;
  • bug reports;
  • product ideas;
  • design recommendations;
  • workflow improvements.

Unless otherwise agreed in writing, AOS may use such feedback without restriction and without any obligation to compensate the user.

7.10Prohibited Use of Intellectual Property

Users may not:

  • copy substantial portions of the Platform;
  • reproduce Platform designs;
  • create competing products based upon AOS;
  • remove copyright notices;
  • impersonate AOS;
  • misuse Platform branding;
  • use Platform assets outside their intended purpose.

7.11Copyright Complaints

AOS respects intellectual property rights.

Where a copyright owner believes that content infringes its rights, a notice may be submitted requesting review and, where appropriate, removal of the relevant material.

AOS reserves the right to remove allegedly infringing content while an investigation is conducted.

7.12Public Auctions

Where an Organizer publishes a public auction, they acknowledge that content relating to that auction may be indexed by search engines, shared through social media previews and displayed through Platform promotional channels in order to facilitate discovery of the auction.

Such publication remains subject to the Organizer’s ownership of the underlying content.

7.13Platform Analytics

AOS may collect anonymous and aggregated usage data relating to Platform performance, auction activity and user interactions.

Such aggregated information:

  • does not identify individual users;
  • remains the property of AOS;
  • may be used for analytics, research, benchmarking, product development and statistical reporting.

7.14Reservation of Rights

Except for the limited licenses expressly granted in these Terms, all rights, title and interest in and to the Platform remain exclusively vested in Equestrian Partners, Inc. and its licensors.

No implied license shall arise by use of the Platform.

7.15Survival

The provisions relating to intellectual property, user licenses, confidentiality, ownership of Platform assets, feedback, copyright and permitted use shall survive termination of these Terms and closure of any user account.

Part VIII — Disclaimers, Limitation of Liability and Indemnification

8.1Purpose

This Part defines the allocation of legal responsibility between AOS and its users.

It establishes the limitations applicable to the Platform while preserving any rights that cannot legally be excluded under applicable law.

Nothing in these Terms excludes or limits liability where such exclusion is prohibited by mandatory law.

8.2Platform Provided “As Is”

The Platform is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, AOS makes no representation or warranty that the Platform will:

  • operate without interruption;
  • be free from errors;
  • be available at all times;
  • meet every user’s expectations;
  • be compatible with every device or browser;
  • remain free from vulnerabilities despite reasonable security measures.

AOS continuously improves the Platform but does not guarantee uninterrupted operation.

8.3No Warranty Regarding Auctions

AOS does not warrant:

  • that any auction will receive bids;
  • that any horse will be sold;
  • that reserve prices will be achieved;
  • that buyers will complete payment;
  • that organizers will complete transactions;
  • that any commercial objective will be achieved.

Commercial success remains entirely outside the control of the Platform.

8.4No Warranty Regarding Horses

AOS does not inspect, examine, certify or guarantee:

  • ownership;
  • legal title;
  • health;
  • soundness;
  • veterinary condition;
  • temperament;
  • breeding value;
  • competition ability;
  • future performance;
  • merchantability;
  • fitness for a particular purpose.

All information relating to horses originates from Organizers or third parties unless expressly indicated otherwise.

8.5No Warranty Regarding Third Parties

AOS is not responsible for the acts or omissions of:

  • Organizers;
  • Buyers;
  • Sellers;
  • Agents;
  • Veterinarians;
  • Sponsors;
  • Transport companies;
  • Insurance providers;
  • Payment providers;
  • Identity providers;
  • Third-party databases;
  • Government authorities.

Users interact with third parties at their own risk.

8.6No Professional Advice

Nothing available through the Platform constitutes:

  • legal advice;
  • veterinary advice;
  • tax advice;
  • financial advice;
  • investment advice;
  • breeding advice;
  • accounting advice.

Users should seek independent professional advice whenever appropriate.

8.7Technical Interruptions

AOS shall not be liable for losses resulting from interruptions caused by:

  • scheduled maintenance;
  • emergency maintenance;
  • internet failures;
  • telecommunications failures;
  • cloud infrastructure outages;
  • denial-of-service attacks;
  • cyber incidents;
  • third-party service interruptions;
  • force majeure events.

AOS will use commercially reasonable efforts to restore service promptly.

8.8Limitation of Liability

To the fullest extent permitted by applicable law, AOS shall not be liable for any:

  • indirect damages;
  • consequential damages;
  • incidental damages;
  • special damages;
  • exemplary damages;
  • punitive damages;
  • loss of profits;
  • loss of business opportunities;
  • loss of goodwill;
  • loss of reputation;
  • loss of data;
  • business interruption.

8.9Maximum Liability

To the fullest extent permitted by law, the aggregate liability of Equestrian Partners, Inc. arising out of or relating to these Terms or the use of the Platform shall not exceed the greater of:

  • the total Platform Fees actually paid by the user to AOS during the twelve (12) months immediately preceding the event giving rise to the claim; or
  • USD $100.

This limitation does not apply where prohibited by mandatory law.

8.10User Indemnification

Users agree to defend, indemnify and hold harmless:

  • Equestrian Partners, Inc.;
  • its directors;
  • officers;
  • employees;
  • contractors;
  • affiliates;
  • licensors;
  • service providers;

against any claim, loss, liability, damage, expense or legal cost arising from:

  • breach of these Terms;
  • unlawful use of the Platform;
  • infringement of third-party rights;
  • inaccurate information provided by the user;
  • disputes arising from auctions organized by the user;
  • violation of applicable law.

8.11Disputes Between Users

Disputes relating to:

  • horse condition;
  • payment;
  • ownership;
  • transport;
  • contractual performance;
  • veterinary issues;
  • breeding matters;
  • auction results;

are disputes between the relevant users.

Unless required by law, AOS has no obligation to mediate, arbitrate or resolve such disputes.

8.12Suspension for Legal Protection

Where reasonably necessary to protect users or the Platform, AOS may:

  • suspend accounts;
  • suspend auctions;
  • delay publication;
  • restrict access;
  • preserve evidence;
  • cooperate with authorities.

Such actions shall not constitute an admission of liability.

8.13Regulatory Compliance

AOS shall not be liable for a user’s failure to comply with:

  • licensing obligations;
  • tax obligations;
  • export regulations;
  • import regulations;
  • customs procedures;
  • sanctions laws;
  • consumer protection legislation;
  • animal welfare legislation.

Each user remains solely responsible for compliance with laws applicable to their activities.

8.14Force Majeure

AOS shall not be liable for any delay or failure resulting from events beyond its reasonable control, including:

  • natural disasters;
  • war;
  • terrorism;
  • civil unrest;
  • governmental action;
  • pandemics;
  • strikes;
  • power failures;
  • telecommunications failures;
  • cloud infrastructure failures;
  • cyberattacks;
  • internet outages.

Performance shall resume as soon as reasonably practicable after the event ends.

8.15Survival

The provisions of this Part shall survive:

  • completion of any auction;
  • closure of any account;
  • termination of these Terms;
  • discontinuation of the Platform.

Part IX — Privacy, Data Protection and Communications

9.1Commitment to Privacy

AOS recognizes the importance of protecting personal information and is committed to processing personal data in a lawful, transparent and secure manner.

The collection, use, storage and disclosure of personal information are governed by the AOS Privacy Policy, which forms an integral part of these Platform Terms.

By using the Platform, users acknowledge that they have read the Privacy Policy and understand how their personal information is processed.

9.2Data Protection

AOS processes personal data in accordance with applicable data protection laws, which may include, where applicable:

  • the General Data Protection Regulation (GDPR);
  • the UK GDPR;
  • the California Consumer Privacy Act (CCPA), as amended;
  • other applicable national or regional privacy legislation.

The applicable legal framework depends on the user’s location, the services provided and the nature of the processing activities.

9.3Information Collected

The Platform may collect information including, but not limited to:

  • account information;
  • identity verification information;
  • business information;
  • contact details;
  • auction activity;
  • bidding history;
  • payment-related information;
  • uploaded documents;
  • communications;
  • technical device information;
  • security logs;
  • usage analytics.

Further details are described in the Privacy Policy.

9.4Purpose of Processing

Personal information may be processed for purposes including:

  • providing Platform services;
  • verifying user identity;
  • operating auctions;
  • processing payments;
  • preventing fraud;
  • complying with legal obligations;
  • maintaining security;
  • improving Platform functionality;
  • providing customer support;
  • generating analytics;
  • communicating with users.

Personal data will not be processed for purposes incompatible with those originally disclosed without an appropriate legal basis.

9.5International Data Transfers

Because AOS operates internationally, personal information may be processed in countries other than the user’s country of residence.

Where international transfers occur, AOS shall implement appropriate safeguards where required by applicable law.

9.6Security Measures

AOS implements commercially reasonable technical and organizational measures designed to protect Platform information against:

  • unauthorized access;
  • accidental loss;
  • unlawful destruction;
  • unauthorized disclosure;
  • misuse;
  • alteration.

No internet-based service can guarantee absolute security, and users acknowledge this inherent limitation.

9.7Identity Verification Data

Where identity verification services are used, verification information may be processed by specialized third-party providers.

AOS only receives and stores the information necessary to provide the Platform and comply with applicable legal obligations.

Sensitive identity documents may be stored, processed or retained directly by the verification provider in accordance with its own legal obligations and privacy policies.

9.8Payment Information

Payment information is processed by licensed third-party payment providers.

AOS does not store complete payment card information.

Financial information is processed in accordance with the payment provider’s own legal and security requirements.

9.9Electronic Communications

By creating an account, users consent to receive electronic communications necessary for the operation of the Platform.

Such communications may include:

  • account notifications;
  • identity verification updates;
  • security alerts;
  • payment confirmations;
  • auction notifications;
  • transaction updates;
  • legal notices;
  • service announcements;
  • customer support communications.

These communications are considered part of the Platform services.

9.10Marketing Communications

Where permitted by applicable law, AOS may send marketing communications relating to:

  • new Platform features;
  • educational content;
  • product updates;
  • events;
  • promotions.

Users may withdraw consent for marketing communications at any time.

Withdrawal of marketing consent does not affect essential service communications.

9.11Cookies and Similar Technologies

The Platform uses cookies and similar technologies to:

  • authenticate users;
  • improve security;
  • remember preferences;
  • analyze Platform usage;
  • improve performance;
  • provide certain functionality.

The use of cookies is governed by the AOS Cookie Policy.

Where required by law, users will be given appropriate choices regarding non-essential cookies.

9.12User Rights

Where applicable law grants specific privacy rights, users may exercise rights including:

  • access;
  • correction;
  • deletion;
  • restriction of processing;
  • objection;
  • data portability;
  • withdrawal of consent where processing is based on consent.

The exercise of these rights remains subject to applicable legal limitations.

9.13Data Retention

AOS retains information only for as long as reasonably necessary to:

  • provide the Platform;
  • comply with legal obligations;
  • resolve disputes;
  • prevent fraud;
  • enforce contractual rights;
  • maintain audit records.

Retention periods are described in greater detail within the Privacy Policy.

9.14Government and Legal Requests

AOS may disclose information where required to:

  • comply with applicable law;
  • respond to lawful governmental requests;
  • comply with court orders;
  • protect legal rights;
  • investigate fraud;
  • protect users or the Platform.

Such disclosures shall be limited to the extent reasonably necessary.

9.15Business Transfers

If Equestrian Partners, Inc. undergoes a merger, acquisition, restructuring, investment transaction or sale of assets, user information may be transferred as part of that transaction, subject to applicable law.

Any successor entity shall remain bound by obligations substantially consistent with these Terms and the Privacy Policy.

9.16Contact Regarding Privacy

Questions regarding privacy or the processing of personal information may be directed to the contact details published within the Privacy Policy.

9.17Survival

The provisions relating to privacy, confidentiality, audit records, legal retention obligations and regulatory compliance shall survive termination of these Terms where required by law.

Perfecto. La Parte X cierra todo el contrato. Es la sección que cualquier abogado espera encontrar al final de unos Platform Terms: ley aplicable, resolución de disputas, modificaciones, cesión del contrato, validez de las cláusulas, etc. Aunque parezca “boilerplate”, es una de las más importantes para proteger a la empresa.